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Support from TheIndiaShop.com

How to start shopping on the website?

It is very simple, you just need to select the product you wish to buy and proceed further.

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How to get register myself?

It is very simple just follow the steps
Step 1: Select the product of your choice which you want to shop, and follow the navigation.
Step 2: After filling all the details you will receive confirmation by an email id.
Do not forget, only customers who make shopping can get registered.

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What are the steps to start shopping with TheIndiaShop.com?

Step 1: Select the Product
Step 2: Add to Cart
Step 3: Confirm the Quantity and product itself
Step 4: Click Make the Payments
Step 5: Just Login or if you are new user fill a small form for getting registered your self
Step 6: You will receive email from us with your order details
Step 7: Get Relaxed, it is complete.

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Why shall I choose you?

There are many reasons to choose us.
We have finest and better products which sets trend in the market.
We have best network to deliver your products on time and on specific date.
We respect your emotions and so we do respect the priority of your orders.
We have finest customer care solutions, where we try to update, solve queries very fast.

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How do you accept the payments?

Currently we are accepting all kinds of credit cards and payments forwarded from your personal paypal account.
In credit cards we accept master, visa &, American express.

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How shall I write a testimonial or feedback for you?

For writing testimonials, you just need to email us on info@theindiashop.com and start writing about us.
For feedback, you don't require login,Click Here

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What kinds of products classification are there with you?

Just 2 different types of classification.
Perishable items - Will be Sent only in Ahmedabad city.
Non Perishable items - Will be sent all over India

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What is the difference between User Address & Delivery Address?

User address is address of the particular user or the details what you have entered into but the delivery address is the address where you want us to deliver your desired products to a particular address.

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Can I send the order to a different address other than the registration address?

Yes, you can send it. Just mention the Delivery Address at the time of making order.

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Can I ship the order I bought to multiple addresses?

Yes, you can choose multiple addresses. But you need to specify very clearly which item has to send at which address.

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To whom I send these products?

You can send it to any person to whom you feel they deserve the best.

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On what occasion can I send these products?

To send a gift for your near one, you don't need any occasion what you need is just a desire.

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When will my items be delivered?

If it is in the territory of India: We try to deliver the order at your specified time which is entered at the time of order. If the time is not specified than we try to deliver the products in next 7 working days and only in some case it may take 15 working days.

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How will the items be delivered, and what is the process?

In Ahmedabad, items are delivered by our local representative and for the rest of areas in India we have special partners to deliver the same.

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What is the shipping charge?

If any of the items are delivered inside the territory of India then there will be no shipping charge. Our shipping is absolutely free for the order worth anything.

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What if I have lost my User ID?

No problem, Just click to the link below. You will be asked some of the questions which were entered at the time of getting registered and after that password will be emailed at your specified account.

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What if I have lost my password?

No problem, You will be asked fill your Email address, which is your login ID.After that password will be emailed at your specified email account.Click Here to Proceed

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How can I change my password?

Login and change it.

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How can I change my personal Details?

Login and change it.

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How shall I track my order?

It is very simple, either you login and find the status of your order or if it does not satisfy you then write to us.

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What shall I do if the product I order has reached me in a damaged/defective condition?

Write to us.

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Can I change the details of my order?

We are sorry; you cannot change the details of your order once the order is placed.

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How can I cancel my order?

It is always advisable not to cancel the order as we would deduct flat 50% in perishable items and 60% in non perishable items of the order value and refund after that.

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What shall I do if my order has been delivered early or late?

We always try to make the best efforts to ensure that our customers are satisfied, but some time due to unavoidable reason this could happen. We regret the inconvenience caused due to it.

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What shall I do if something else is delivered?

Write to us.

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I have already sent the payment for my order. Have you received it?

Write to us.

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How Shall I contact you?

Contact us at:
Sufin Corporation
203, Aarambh Complex,
Bh. Petrol Pump, Off. C. G. Road,
Ahmedabad - 380 006
email: info@TheIndiaShop.com
Land Line: 079 26449099
Mobile: 0 9328086699

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